For a comfortable and enjoyable travel experience with Northwest BUS, please take note of the following guidelines:
At Northwest BUS, your comfort and convenience matter to us. We understand the significance of smooth travel, which includes addressing your baggage requirements. Here’s a comprehensive overview of our baggage policies for both domestic and international trips.
Each passenger is allowed to carry on luggage up to 25 kg free of charge. Luggage between 25 kg and 50 kg will have an additional cost of SAR 20. Luggage over 50 kg will have an additional cost of SAR 40.Passengers traveling on VIP buses do not have to pay any additional fees for carrying more than 25kg of luggage.
In case of lost baggage, follow these steps:
At Northwest BUS, we prioritize delivering exceptional services that cater to the needs of all individuals, including those with special needs. Here’s how we ensure a comfortable and inclusive travel experience:
At Northwest BUS, an inclusive and supportive travel experience for individuals with special needs is our commitment. Meeting your unique requirements and ensuring a safe journey is our priority. For specific needs or questions, our customer support team is here to help.
We anticipate welcoming you aboard and providing a memorable travel experience that addresses your individual needs.
Modification: Changes are free of charge. You will only be charged the price difference between tickets, if applicable.
To ensure a smooth and hassle-free travel experience with Northwest BUS, it’s important to have the necessary documents ready. Please review the following requirements based on your nationality and residency status:
When traveling with Northwest BUS, please make sure to have the following documents handy:
If you’re a citizen of a non-GCC country, please ensure you have the following documents before boarding:
Adhering to these guidelines ensures a pleasant journey with Northwest BUS. Our staff is here to assist you throughout your trip.