WE VALUE YOUR FEEDBACK
We want to hear about your experience with our drivers! This short survey focuses on key aspects of your interaction with them, including their professionalism, helpfulness, communication skills, and overall service during your trip. Your honest feedback is invaluable in helping us recognize and reward our dedicated drivers, as well as identify areas where we can further enhance their training and support. By sharing your opinions, you directly contribute to ensuring a positive and comfortable journey for yourself and other NWB passengers. We are committed to understanding your perspective and using your insights to continuously improve the quality of service our drivers provide.
Just Few Questions
Your Feedback is Powerful: Tell Us More!
Overall Trip
Experience
Share your thoughts about your entire journey with us, encompassing all aspects of your travel.
Station Staff &
Ticketing
Provide feedback on your interactions with our station staff and the ease of our ticketing process.
Bus Cleanliness
& Amenities
Let us know about the cleanliness of our buses and the quality of the onboard amenities.
Call Center
Experience
Tell us about your interactions with our call center staff, including their efficiency, and helpfulness.
