WE VALUE YOUR FEEDBACK
At NWB, your voice truly matters, and we deeply value the feedback you provide. By taking the time to share your thoughts on everything from the comfort of your journey to the efficiency of our support, you directly contribute to our continuous improvement and help us ensure that every interaction with NWB exceeds your expectations. Your feedback is not just heard; it drives our commitment to providing you with the best possible travel experience. We would like to know your feedback on Driver Experience, Bus Cleanliness & Amenities, Call Center Experience, and Station Staff & Ticketing.
Tell Us How We're Doing - Your Opinion Matters!
Overall Trip Experience
Share your general thoughts and feelings about your entire journey with us, encompassing all aspects of your travel.
Station Staff & Ticketing
Provide feedback on your interactions with our station staff and the ease of our ticketing process.
Call Center Experience
Tell us about your interactions with our call center staff, including their efficiency, and helpfulness.
Driver Experience
Share your feedback on the professionalism, helpfulness, and overall service provided by our drivers during your journey.
Bus Cleanliness & Amenities
Let us know about the cleanliness of our buses and the quality of the onboard amenities, helping us ensure a comfortable ride.
Book Economy Buses
We provide reliable and efficient economy buses that cater to budget-conscious passengers, ensuring a comfortable and affordable travel experience.
