Call Center
Experience Survey

WE VALUE YOUR FEEDBACK

Tell us about your interaction with our customer support team. This survey focuses on your experience when contacting our call center, including the ease of reaching us, the politeness and helpfulness of our staff, the clarity of information provided, and the efficiency in resolving your inquiries. Your feedback is crucial in ensuring our call center provides effective and supportive assistance whenever you need it. Help us make your interactions with our team as smooth and helpful as possible by sharing your experience.

Just Few Questions

Driver Experience (#5)

Call Center Experience Survey

Your Feedback is Powerful: Tell Us More!

Overall Trip
Experience

Share your thoughts about your entire journey with us, encompassing all aspects of your travel.

Station Staff
& Ticketing

Share your thoughts about our station staff and the ease of our ticketing process.
Luggage Allowances on Buses in Saudi Arabia

Driver
Experience

Share your feedback on the professionalism, and overall service provided by our drivers.

Bus Cleanliness
& Amenities

Let us know about the cleanliness of our buses and the quality of the onboard amenities.